FAQs

  • How do I join?
    • The Coffee Insiders community is an invitation-only community. If you are interested in joining, please click on the join now button, and answer a short qualifying survey.
  • Do I have to pay anything to participate?
    • No. You will never be asked to pay for anything to participate.
  • How long are the surveys and activities?
    • Most surveys should only take about five to seven minutes to complete. Every so often, a longer or more complex survey will be sent out, but we will tell you that up front. In addition to surveys, we may invite you to participate in other types of activities, such as online journals, discussions, or something more involved.
  • How will the company use the survey results?
    • Results from the panel surveys are presented to business units throughout Discovery Communications. After we have discussed the results and provided recommendations, we ask our business partners to follow-up with us and tell us what actions have been taken from the survey results. We will then report these results back to our panelists.
  • Will the information I provide be confidential?
    • Yes. All individual responses and information are confidential and will never be shared with anyone in a manner that reveals your identity. You can check out our Privacy Policy for more details.
  • How do I get rewarded? (Incentives)
    • For every online survey and activity you participate in, you will be entered into the Coffee Insiders sweepstakes.
  • I would like to unsubscribe.
    • You may click on any of the “To unsubscribe click here” link found at the bottom of any of our email communications. An unsubscribe confirmation page will launch, please click on the unsubscribe button to confirm.